Hi.
it seems there's some problems to send and receive messages from the web site. I've just check today and it doesn't work. Do you know what's going on ?
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problem to send or receive messages
Пон, 2020-07-13 14:03
#1
WS Member
problem to send or receive messages
I am having the issue as well..
We have just become aware that we are not receiving notifications as well (15/07/2020). Is this another year of problems with the website?
It seems to me that also the support contact form is not working, i tried to report the problem. Without email notification nobody is reading the messages...
bonjour je ne prends connaissance de votre message qu'aujourd'hui. virginie
bonjour je ne prends connaissance de votre message qu'aujourd'hui. virginie
Hallo!
Same problem here. I do not get notifications about hosting requests.
We have the same problem. I'm glad we're not the only one affected. It's a pity that this happens in the season with high hosting demand. As we don't log in that often, we are likely to miss some requests in time.
Hi everyone,
It is the same for me. I don't receive any email notification. I missed some messages because of that :(
All, this is actually an archived forum and we do not check this area often. Please send your issue to our help desk by using the contact us form our website. Also see FAQ's to walk through the steps of troubleshooting.
So now you are aware of the problem, whichever way you learned about it, is something going to be done to fix it? Or at least let everyone know there is a problem? As far as I can see the only way to contact anyone is through Facebook, Twitter or Insta?
We to didn't get any email telling us, that there is a new message in the inbox. So more the two guests didn't get any answer from us early enough, but only after they left Linz.
Frustrating!
Pareil .... les notifications de Warmshowers vers ma boite mail sont rompues.
J'ai envoyé plusieurs demandes dernièrement. Evidement y'a les vacances ou les non-réponses si refus, normal, je m'inquiète pas de ça. Sauf que lorsque j'ai reçu des réponses, je n'ai pas été notifiée par mail que l'hôte m'avait laissé un message, il fallait que j'ouvre mon profil régulièrement pour voir que j'en avais un nouveau. Ça ne m'était pas arrivé depuis l'année dernière je n'ai pas changé mes paramètres à ce sujet. J'ai également vérifié les spams. Y'a les hôtes dont j'ai remarqué qu'ils s'étaient connectés très récemment, entre 2h ou 2 jours, ce sont eux qui m'ont répondu, probablement qu'ils étaient actifs car en préparation de voyage et ont donc vu mon message rapidement sur leur profil. Ceux dont la dernière activité remonte à 2-3 semaines ou mois, rien. Même des cas similaires l'année dernière m'avaient répondu car avertis de demandes et j'avais reçu la notification de messages sur mon mail.
J'ai signalé via le formulaire de contact (comme demandé + haut) en cochant "m'envoyer une copie", je n'ai pas reçu celle-ci. Donc y'a bien un bug entre WS et les renvoies sur nos messageries.
Bonjour
Je suis dans la même situation, je ne reçois plus de notifications par mail lorsque des membres me font des demandes.
A défaut d'aller sur le site tous les jours, les demandes passent inapercues, c'est dommange.
Quelqu'un a-t-il la réponse pour remédier à ce disfonctionnement, il y a-t-il un paramètre à changer sur le profil ?
Merci pour la réponse
I used the "contact us" form. No answer back, not even an acknoweldement that the message was sent. Problem is still there. Is it possible that "support" are also not recieving messages?
We have unfortunately the same problem.
I send a lot of hosting demands to several Warmshowers and haven't received any answers. I thought it would be strange and contacted a few by phone. And none of them have received my messages.
Seems to be a problem of the website... Hope it will be fixed soon!
Same complaint. I have sent out some requests and got no replies, though the host seems relatively active. I can only assume he hasn’t received the email notification. One host I did stay with last week says that they have missed several requests from other people due to this website problem.
Like everybody, same issue...! For the time being, I've changed my profile text starting to say that if people want to be sure that I have gotten their message, they better text or app me!
I have reported this problem on here, I have sent a message on their contact form, and I have now posted it on the FB page...results - this is the wrong place to report it - no response from the contact form - and my FB post has been deleted! The problem has not been fixed, the admin are ignoring it and us, what do we do now?
I also tried to use the contact form and didn't get a reply. It's disappointing how little information we get from the board. I guess we just have to move on and live with it... I put my phone number on the profile and told everyone to call us or send a request on BeWelcome.
--beni
ça semble opérationnel à nouveau. J'ai reçu des notifications de messages sur mon mail aujourd'hui, ainsi qu'un mail d'information de WS expliquant qu'ils avaient résolu ce problème.